Donna VanMeter was determined to prove herself when she began working as a specification representative for a plumbing and fire protection company at 23. As the only female working for the company at that time, she established an admired work ethic founded on self-motivation and sincerity. After representing REHAU PEXa plumbing materials for 15 years in various manufacturer’s representative roles, she knew she was the right fit for an open REHAU sales position. Thanks to her proven dedication she secured the job on the spot.
What drives Donna is the chance to build meaningful relationships while supporting her customers. “Business is business, but relationships last throughout. Everyone has something to sell; it’s what happens after the sale that counts,” she says. “If there’s anything you need, I’m there. Even if the issue isn’t related to REHAU, I don’t leave people hanging and I find a way to resolve issues. If you’re short on a product, I’ll find it. I don’t care if I need to drive 100 miles to get you elbows, then drop them off at your jobsite. I think outside of the box and find a way to make it happen.”
Those who work with Donna praise her dedication to helping customers overcome challenges. “Donna is the best sales rep I’ve ever worked with. She loves her customers, knows their problems and finds solutions,” says Fidelis Eze, owner of Vision Plumbing and Heating. “Whenever I call, email or text Donna, she gets back to me with answers. She always asks how we’re doing and how she can help. That’s what sets REHAU apart from competitors for me.”
When Donna is off the clock, she enjoys gardening exotic flowers, baking and fishing. Donna and her husband take part in a three-day Marlin tournament in Baja each year, where she has become a decorated competitor by placing first on several occasions.